Terms of service

Shopping with Hollow Thistle Ranch

These terms apply to purchases from the Hollow Thistle Ranch online store. Please review the product description, measurements, price, shipping information, and return policy before placing an order. Questions may be sent to tawny@hollowthistleranch.com.

Products and orders

Fieldwear is made to order through our production partner. Product photographs and screen colors may vary slightly from the finished item. Material differences, defects, and incorrect items are handled under our return and refund policy. A sample proof, concept, or coming-soon announcement is not a promise of an available product.

Provide accurate contact and delivery information and use a payment method you are authorized to use. Prices, applicable taxes, and shipping charges are displayed before payment. If we discover an error or cannot supply an item, we will contact you to resolve it or cancel and promptly refund the affected order; we will not impose an increased price without your agreement.

Production, shipping, and returns

Our shipping policy explains production and transit estimates, tracking, and delays. Our return and refund policy explains assistance for damaged, defective, or incorrect items and requests for changes or cancellations. A preorder will state its expected shipment schedule on the product listing before purchase.

Privacy and artwork

Our privacy policy explains how customer information is used. Hollow Thistle Ranch branding, original artwork, photographs, and written content may not be reproduced for commercial use without permission.

Your rights and contact

Nothing in these terms excludes or limits rights or remedies that cannot be excluded under applicable law. The terms shown when you place your order apply to that purchase. Contact tawny@hollowthistleranch.com for order assistance.